We pride ourselves on having one of the most efficient shopping systems available with communication at every stage to inform you of your order status, as well as excellent 7-days sales, customer service and support team who are glad to assist you with any enquiry.
* Statistic based on independent traffic rankings.
We offer a FREE delivery service for all orders placed within the US & EU. A next day delivery option is available and FREE for all orders. So long as you place your order before our 4pm cutoff it will be dispatched on the same day for delivery within one working day.
We offer FREE delivery throughout Europe & US, with FREE next day delivery. Orders shipped via our service will arrive in Europe within 12-20 working days.
We offer the WIDEST choice of specialist products, with over 6,000 items in stock. If it’s shown as being in stock on our site then it’s in stock and ready for dispatch.
We offer a 30 day FREE RETURNS policy, with inclusive postage on all returns. and as soon as the item is returned, our Returns team will be in touch to assist you.
We provide personal contact 6 days per week through a DEDICATED CUSTOMER SERVICES team. Our Customer Services team is available via phone, email or live chat Monday to Friday 8.30 – 17.30 and Saturdays 9.00 – 13.00.
We work hard to earn YOUR TRUST. We are proud to offer what we believe is an industry leading customer, underpinned by many years of experience gained through serving millions of happy and satisfied customers worldwide.”
We are confident that our prices are the lowest you will find. However, in the case of you finding exactly the same item at a lower price elsewhere, if the price is found to be valid, we will offer you the opportunity to purchase the item from Paw-Safe and receive our superior levels of service. If the price match is successful, you will receive an email containing a link to purchase the item at the discounted price.
How to submit a price match:
Find a product you like, on the page of the product, scroll down until you see the link for Submit a price match request, then simply follow the 3 easy steps.